You can verify that the software is installed successfully on an endpoint.
On the Trellix ePO - On-prem console, select Menu → Systems → System Tree.
Select a group or endpoint from the list to view its details in the Systems tab.
Review logs from the Trellix ePO - On-prem console.
Select a system on the Systems page.
Select Actions → Agent → Show Agent Log to view the agent log for the endpoint.
Check the log to verify that the software was successfully installed on the endpoint.
Review the properties for the system.
Click Wake Up Agents to fetch properties immediately.
Typically, information is exchanged between the agent and server after an agent-server communication interval (ASCI). The default ASCI value is 60 minutes. You can send an agent wake-up call to make sure immediate communication and data exchange between the server and the agent, without waiting for the ASCI to expire.
Click a system on the Systems page to view its details.
Click the Products tab and review the Solidcore version. Click the row to review additional information, including the product version and installation path.
If the Solidcore information is not listed, check the log files on the endpoint to verify that the software was successfully installed. If the Solidcore client installation fails, the log files provide information about the cause for failure.