You can view your profile, change your email address, password, or account information anytime, and reset the Multi-Factor Authentication.
From ePO - SaaS, select User Menu → My Profile.
Under Contact Information:
Select the country code from the Phone Number drop-down, then type a valid phone number.
You can see the email address that you used to log on to ePO - SaaS in the Email Address (Logon Name) field.
Under Personal Information:
Type you first name and last name in the First Name and Last Name fields respectively.
You can see the tenant details in the Tenant Name and Tenant ID fields.
Under Security:
Click Change Password to change your password.
Enable the Two-Factor Authentication button and choose a country code and type a valid phone number, then click Enroll.
Click Reset to update the registered MFA details.
Note
Contact Trellix technical support team for any issues when you're resetting MFA.
Click Save Changes.