Assigning a case to a user
After you create a case, you can assign it to a user.
You can only assign users to and update cases that you created.
To assign a case to a user:
Click 
at the end of the row. Select Edit.
Select the assignee in the Assign to User drop-down list.
Click Edit Case to commit your changes.
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Helix Enterprise > Helix Enterprise Product Guide Release 2023.4 > Investigation > Working with cases