Assigning alerts to alert queues
Prev Next An alert can only be included in one queue. To move an alert from one queue to another, simply assign it to a different alert queue.
To assign an alert to an alert queue:
Open the Alerts page and filter or sort alerts as you wish. See Viewing the alerts page.
Select the Extended Alerts View tab.
In the alerts table, locate the alert you want to assign to a queue.
Select the assignee in the Queues column drop-down menu for the alert.
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Helix Enterprise > Helix Enterprise Product Guide Release 2023.4 > Investigation > Managing alerts
Helix Enterprise > Helix Enterprise Product Guide Release 2023.4 > Investigation > Managing alerts > Using alert queues
Helix Enterprise > Helix Enterprise Product Guide Release 2023.4 > Investigation > Managing alerts > Using alert queues