Checking system health using the Central Management System Web UI

Use the Health Check page to check appliance health and status.

Note

This illustration is from a Network Security appliance, but is representative of FX appliances as well.

To view health and status:

Click the About tab of Central Management System Web UI.
Click Health Check.
The results of the last check are displayed.
Review the system information.
To update the results, click Refresh Health Check.

The following sections contain descriptions of the information in each area of the page.

Version information

The About > Health Check > Version Information section provides an up-to-date view of the software running on your appliance and compares that with the available software on the Trellix DTI network.

Note

Information about the IPMI version is not displayed for a user that is assigned an Analyst role.

Information	Description
Software Version	Compares the software version running on the system to the available software on the DTI network. If a newer version exists, administrators are prompted to upgrade the software.
Installed Version	Displays the current software version running on the system.
Available Version	Displays the current software version available on the DTI network.
Content Version	Compares the security content version on the appliance to the available version on the DTI network and displays the status and the version that is currently installed. If a newer version exists, or if an error condition exists, administrators are prompted to take appropriate action.
Last Updated At	Shows the last time the security content was updated.
IPMI Version	Compares the IPMI firmware version running on the system to the available version on the DTI network. If a newer version exists, administrators are prompted to upgrade the firmware.
Installed Version	Displays the current IPMI firmware version.
Available Version	Displays the latest available IPMI firmware version.

Guest images information

The About > Health Check > Guest Images Information section provides an up-to-date view of the guest images installed on your appliance.

Information	Description
Profiles	Compares the profile versions within your installed guest image and compares them profiles to the latest profiles available on the DTI network. If newer profiles are available, administrators are prompted to update their guest images.
Profile Versions	For each profile found in the current guest image, the profile version number is displayed.

System information

The About > Health Check > System Information status section provides an up-to-date status of your appliance hardware and alerts administrators when problems are found.

Information	Description
Product Info	Status of whether the appliance is operating normally. If a problem is found in system hardware performance, the administrator is alerted.
Model	The hardware model.
Name	The product name.
Type	The product type.
License	Displays whether the software license has been successfully installed.
Processing Load	Provides analysis of the overall load the system is carrying. If it is nearing capacity, the administrator is alerted.
Average Load	The average processing load handled by the system.
Elapsed	The current uptime of the system in days, hours, minutes, and seconds.
Detection Engine	Displays the status of the detection engine. If the Detection Engine is not running, the administrator is alerted.
VM Analyzing	The number of virtual machines currently analyzing suspect content.
VM Allowed	The maximum number of VMs that can run concurrently to analyze suspect content.

Hardware

The About > Health Check > Hardware section provides status on the appliance’s hardware components.

Note

Information about the disk, RAID, and chassis are not displayed for a user that is assigned an Analyst role.

Information	Description
Disk	Displays whether the hard disk is online. If a problem is found, the administrator is alerted.
Device State	Displays the current state of the hard disk.
Device Support	Displays the type of device available on the system.
Self Assessment	Indicates whether the disk passed its internal self-tests.
User Capacity	Shows the disk capacity on the disk.
Chassis	Displays status of the hardware chassis. If a problem is found, the administrator is alerted.
Lock	Provides the state of the chassis lock.
Boot Up State	Provides the boot up status.
Power Supply State	Provides the state of the power supply.
RAID	Provides the status of RAID.

Dynamic threat intelligence DTI cloud

The About > Health Check > DTI Cloud section displays the status of the connection between the appliance and the DTI network.

This example is from a Network Security appliance, but is representative of other Trellix appliances as well.

Information	Description
DTI Client	Shows whether the DTI client is running on the system.
Username	Displays the current user of the system.
Support Updates	Displays the status of the support license.
Security Content	Displays whether security content sharing is enabled on the system.
Sharing	Displays the type of content update license purchased.
Content Updates	Displays the status of the content update license.
Download	Compares the source for software updates (system images, guest images, and security content) to the available download source on the DTI network and displays the status.
Upload	Compares the destination that is used for software uploads to the available upload destination on the DTI network and displays the status.
Last Communication Time	Shows the last time software updates were downloaded and uploaded.

Features

The About > Health Check > Features section displays the status of the features on the appliance.

Note

This example is from a Network Security appliance, but is representative of other Trellix appliances as well.

Information	Description

Interfaces

The About > Health Check > Interfaces section displays information about each available Ethernet port on the File Protect appliance.

Note

The About > Health Check > Interfaces section is not displayed for a user that is assigned an Analyst role.

Information	Description
Interface	Whether the Ethernet port is up or down.
Auto Negotiation	Whether auto negotiation is enabled.
Duplex	The type of duplex communication used by the Ethernet port.
Link Detected	Whether the Ethernet port is currently linked to another port.
Link Transceiver	The location of the link transceiver used to generate Ethernet traffic.
Link Speed	The maximum data speed available on the Ethernet port.
MAC Address	The MAC address of the Ethernet port.
RX Packet	The number of packets received by the Ethernet port during the life of this connection.
TX Packet	The number of packets transmitted by the Ethernet port during the life of this connection.
TX Packets Dropped	The number of packets that were dropped through Ethernet traffic.