You can configure the appliance to send emails to autosupport@fireeye.com when specific system events occur.
This includes configuring settings to ensure the emails are sent securely. You can specify one of the following security types:
none—Do not use TLS to secure the autosupport emails.
tls—Use TLS over the default server port to secure autosupport emails. Do not send the emails if TLS fails.
tls-none—Use TLS over the default server port to secure autosupport email. The email is sent in plain text if TLS fails.
Operator or Admin access
Configuring autosupport for system event notifications using the CLI
Use the commands in this section to configure autosupport for system event notifications. (See Viewing system events for information about viewing a full list of events.)
Go to CLI configuration mode:
hostname > enable hostname # configure terminal
Enable autosupport email notifications (disabled by default):
hostname (config) # email autosupport enable
Display the current configuration for generating autosupport emails for system events:
hostname (config) # show email
Specify each event for which autosupport email notifications should be sent:
hostname (config) # email autosupport event <event>
Configure the supplemental Certificate Authority (CA) certificates that are used to verify the server certificates.
To use only the built-in list:
hostname (config) # email autosupport ssl ca-list none
To use the default supplemental CA certificate list:
hostname (config) # email autosupport ssl ca-list default-ca-list
Configure a security type to use for autosupport email.
No TLS:
hostname (config) # email autosupport ssl mode none
TLS:
hostname (config) # email autosupport ssl mode TLS
TLS none:
hostname (config) # email autosupport ssl mode tls-none
Verify the server certificates:
hostname (config) # email autosupport cert-verify
Save your changes:
hostname (config) # write memory