Downloading files that generate a riskware alert

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You can view and download files that generate a riskware alert when the riskware rule is set to either Alert Only or Quarantine. Files are delivered to the recipient, and a copy is saved on the appliance for cleanup.

Prerequisites

  • Administrator or Operator access to the File Protect appliance

To view or download an email:
  1. In the Web UI, click the eAlerts > Riskware tab.

  2. Select the file that generated the riskware alert.

  3. Click View Email or Download Email.