FX SERIES / 2019 / FEI-016 / Revision 2

The FX 6500

The FireEye FX 6500 analyzes network file shares to detect and quarantine malware that infiltrated the network via the Web, email, or manual means. It thwarts the lateral spread of advanced malware that traditional defenses miss.

The FX 6500 blocks malicious PDFs, MS Office, ZIP/RAR/TNEF, MP3, JPG, PNG, and other files from entering your network.

The Front View

Ports and Bezel

• Bezel Release: Slide the release tab to the right to remove the bezel from the appliance to access the chassis.

• USB 2.0: These ports are USB 2.0 compliant.

Buttons

• Power Button: Use the power button to turn the appliance on or off. Turning off the power with this button removes the main power, but keeps the standby power supplied to the appliance. Therefore, unplug the appliance before servicing.

• Reset Button: Use the reset button to reboot the system.

LEDs

The front panel has LEDs that provide critical information about parts of the appliance. The following table describes each LED.

Chassis

• Handle Lock: Slide to the left to unlock the handle and slide to the right to lock it.

The Rear View

Power Port

• Power: Connect your power source to this port to provide power to the appliance. The appliance comes with one redundant power supply unit for use if the primary unit fails.

I/O Ports

• Serial Console: Connect to this port to manage the appliance from your terminal.

• Video: Connect a monitor to this port to view the appliance's command-line interface.

• USB 3.0: These ports are USB 3.0 compliant.

Management Ports

• ether (RJ45): Connect your LAN to this port to enable remote access to the CLI and Web UI. The RJ45 connector is a 10/100/1000BASE-T port.

• IPMI: Connect for access to out-of-band management functions, including power control, console redirection, and appliance health status. The connector is a 100BASE-T port.

IMPORTANT: The IPMI interface port is only enabled in CM Release 8.2.0 or later and IPMI firmware version 2.07 or earlier.

Monitoring Ports

Each interface pair is physically and logically segregated from other interface pairs, preventing communication between the different network segments.

• pether (RJ45): Connect the switch port you want to monitor to this port. The RJ45 connectors are 10/100/1000BASE-T ports.

• pether (SFP+): The ports are disabled by the software.

Installation

This chapter provides information about the site requirements of your installation location.

Before You Begin

Follow the steps in this section before you install the appliance.

Before Opening the Box

• Review the Packing Slip contained in the plastic slip attached to the top of the box. Ensure the shipment contains the correct appliance.

• Ensure the serial number listed on the Packing Slip matches the one specified on the sticker located on one side of the box.

• If there appears to be damage to the box, file a damage claim with the carrier who delivered it.

Unpacking the Appliance

Carefully remove the appliance from the box in an area away from heat, electrical noise, and electromagnetic fields.

Ensure your box contains:

• The correct appliance model

• An accessory kit

• Online Documents Portal Referral

Installation Site Guidelines

Follow these guidelines when you select an installation site:

• Leave enough clearance in front of the rack for its door to open completely without obstruction.

• Avoid environments that produce heat, electrical noise, and electromagnetic fields.

• Only install the appliance in a restricted access location such as a service closet or dedicated equipment room.

• Make sure the location is properly ventilated.

• Make sure there is sufficient space for air flow.

Rack Precautions

FireEye recommends that you mount the appliance in a standard 19-inch rack. The vertical hole spacing on the rack rails must meet standard ANSI/EIA-310-C requirements.

Consider the following before installing your appliance in the rack:

• Ensure the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them.

• In a single-rack installation, stabilizers should be attached to the rack.

• In a multiple-rack installation, the racks should be coupled together to increase their stability.

• Always make sure the rack is stable before extending a component from the rack.

• Only extend one component from the rack at a time—extending two or more simultaneously may cause the rack to become unstable.

• Ensure your rack meets the safety requirements of UL 60950-1.

STABILITY HAZARD: The rack may tip over causing serious personal injury. To prevent injury:

• Before extending the rack to the installation position, read the installation instructions.

• Do not put any load on the slide-rail mounted equipment when the rails are extended in the installation position.

• Do not leave the slide-rail mounted equipment with the rails extended in the installation position.

Server Precautions

FireEye recommends reviewing the electrical and general safety precautions that came with each component you intend to install in the rack.

Review the following before installing the appliance in the rack:

• Determine the placement of each component in the rack.

• Ensure there is a minimum clearance of six inches behind the chassis to allow for easy cable management.

• Install the heaviest component at the bottom of the rack first, then move up.

• Allow hot-swappable power supply units, disk drives, and transceivers to cool before handling them.

• Use a regulating uninterruptible power supply to protect your components from voltage spikes, power surges, and failure during a power outage.

• Keep all of the rack's doors and panels closed when you are not servicing the components.

Rack-Mounting Precautions

The FX Series appliance draws air through the front and expels it out the back. Note the direction of the air intake and exhaust of the other components in the rack to ensure safe ventilation of all components involved.

Cabling Requirements

The FX Series appliance ships with the following cables:

• (2) 6 ft AC power cord, SVT, 60° C, 3x18AWG (0.824 mm²)

• (1) 6 ft null modem DB9 female serial cable

You must provide any additional cables required to connect your system to the network and other devices. Do not exceed the maximum run length of the additional cables you provide.

Attaching Cables to the Appliance

1. Connect the FX Series appliance to one or more network devices using the cables appropriate to the deployment of your choice.

2. Connect the power cable or cables to the power port or ports on the back of the appliance.

Replacements

Return Process

If you believe you have a defective part or system, you must first contact FireEye Technical Support, who will validate the claim. If the part or system is defective, Technical Support will initiate a Return Materials Authorization (RMA) and guide you through the process. For more information, visit www.fireeye.com/legal.

Removing and Replacing a Power Supply Unit

Perform the following steps to remove and replace a power supply unit (PSU):

1. At the rear of the appliance, remove the power cable from the failed PSU.

2. While gripping the handle to the left of the power port and pressing the release lever to the right of it, pull out the failed PSU.

3. Insert the replacement PSU in the open slot and slide it in until it clicks into place.

4. Attach the power cable to the new power supply.

Appendices

Appendix 1: System Specifications

The table below provides the technical specifications for the FireEye FX 6500.