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Install Email Connector

  • Published on Sep 8, 2026
  • 1 minute(s) read
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Email connector is not installed with the Intelligent Sandbox software. You need to install this feature separately, then configure your email gateway to send emails to Intelligent Sandbox for analysis.

  • Ensure that your appliance does not have an existing atdec user account. This user account is dedicated for Email Connector to communicate with Intelligent Sandbox.

  • Configure eth0 as the management interface. Email traffic on any other interface will not be redirected to the Email Connector.

  1. Download systemex-5.x.x.xx.xxxxx.msu from Product Downloads.

  2. Upload the package to the appliance using SFTP with the atdadmin account.

  3. Log on to the Intelligent Sandbox web interface.

  4. On the right pane, select Image & Software → Software.

  5. In the Manage tab, under System Software section, from the drop-down select systemex-5.x.x.xx.xxxxx.msu.

  6. Click Install, then follow the on-screen instructions to complete the installation.

Note

  • If you have configured a cluster, ensure that you install Email connector in your primary as well as the back up nodes.

  • The Intelligent Sandbox dashboard shows the systemex version number under the System informationmonitor. To configure email connector, see Intelligent Sandbox Product Guide.

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