You can do a clean install of Intelligent Sandbox on your appliance. The clean install begins with installing the operating system.
Ensure that all previous ISOs and MSUs are removed from the SFTP directory of your Intelligent Sandbox. Use an FTP client to log on to your Intelligent Sandbox to remove these legacy files.
Download the operating system installer and transfer it to a USB storage device. To download the installer, follow these steps:
Go to Product Downloads.
Enter your grant number and the captcha, then click Submit.
Download the Installer which will do both Operating system and Intelligent Sandbox software installation.
ATD Installer: ATD_installer. 5.2.x.xxxxx.x86_64.iso
Make the USB storage device bootable and connect it the Intelligent Sandbox Appliance. To make your USB storage device bootable, follow these steps:
Connect your USB storage device to your Linux system.
Tip
Minimum required capacity of the USB Storage Device is 4 GB.
Recommended Linux distributions are CentOS Linux 6.5 or Red Hat Enterprise Linux 7.
Identify your USB storage device. Use the
dmesgcommand to identify your USB storage device.dmesg | grep sdThe command returns a list of all connected devices on your system.
Format your USB storage device. Use the
ddcommand to format your USB storage device.dd if=/dev/zero of=/dev/sdX count=1234Note
Replace
/dev/sdXwith the device name as reported by thedmesgcommand earlier.Copy the operating system ISO image to your Linux system.
Write the operating system ISO image to your USB storage device. Use the
ddcommand to write the image to your USB storage device.dd if=<OS Installer Location> of=/dev/sdX bs=4M && syncReplace
<OS Installer Location>with the full path to the ISO image file you downloaded,sdXwith the device name as reported by thedmesgcommand earlier.
Connect the USB Storage Device to your Intelligent Sandbox appliance. Connect your RMM terminal or Intelligent Sandbox Monitor Console and keyboard to your Intelligent Sandbox appliance, then reboot your appliance using the
rebootcommand.At the time of reboot, press F6 on the keyboard to enter the boot menu.
From the boot device selection prompt, use the up or down arrow keys on the keyboard to select your USB storage device, then press Enter.
The operating system installation begins from the USB storage device.
Important
Installer prompts you to take backup of your data or to proceed with a clean install. Since this is a clean install, any inputs to back up your data will fail. If you want to back up your data, we recommend you follow the migration procedure. For more information, see Migration Guide.
Click Cancel to cancel the backup prompt, then click Yes to confirm to proceed with a clean install.
Note
The backup prompt screen times out in 120 seconds. If you do not provide any inputs with in the given time, the backup is initiated by default.
The operating system installation now begins. Your appliance will reboot during the course of installation.
Once the operating system installation is complete, system.msu installation will begin automatically. Once the installation is complete, user will see Log on screen in the appliance.
Note
You should refrain from interacting with Console until you see the logon prompt. This is applicable for both USB and RMM methods.