Install the operating system to your appliance remotely using RMM

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You can choose to install the operating system remotely to your appliance using RMM.

Ensure that all previous ISOs and MSUs are removed from the SFTP directory of your Intelligent Sandbox. Use an FTP client to log on to your Intelligent Sandbox to remove these legacy files.

  1. Download the operating system installer. To download the installer, follow these steps:

    1. Go to Product Downloads.

    2. Enter your grant number and the captcha, then click Submit.

    3. Download the installer which will do both Operating system and Intelligent Sandbox software installation.

      ATD Installer: ATD_installer. 5.2.x.xxxxx.x86_64.iso

  2. On your web browser, log on to the Intelligent Sandbox RMM IP address (http://<ATD RMM IP> or https://<ATD RMM IP>) and open the Intelligent Sandbox RMM console. If security setting of browser is blocking the page, do the following:

    • Disable pop-up blocker for this webpage.

    • Add the ATD RMM URL to Local Windows Machine. Goto Control panelJavaSecurity, then add your ATD RMM URL (for example: http://<ATD RMM IP> or https://<ATD RMM IP>) to the Exception Site List.

  3. From the Remote Control tab, then click Launch Console.

    Accept the JViewer Launcher security warning and the RMM console for your Intelligent Sandbox appliance is open.

  4. On the RMM Console screen click the Device tab, then select Redirect ISO.

  5. Browse and select to the operating system installer file on your local windows system.

  6. Log on to your Intelligent Sandbox console as cliadmin.

  7. Reboot the appliance using the reboot command.

  8. During start, press F6 to enter the boot menu.

  9. From the boot device selection prompt, use the up or down arrow keys on the keyboard to select Virtual CDROM 1.00, then press Enter.

  10. The operating system installation begins from the ISO image file.

    Important

    During the installation, the installer prompts you to take backup of your data or to continue with a clean install. Since this is a clean install, any input to back up your data fails. If you want to back up your data, we recommend you follow the migration procedure. For more information, see Migration Guide.

  11. Click Cancel on backup notification, then click Yes to continue for clean install.

The operating system installation now begins. Your appliance reboots during installation. Once the operating system installation is complete, system.msu installation will begin automatically. Once the system.msu installation is complete, you will see the Log-on screen to your appliance. You can configure IP to your appliance now.