Use the About > Log Manager page to manage appliance logs. This page allows you to customize log generation for various time periods.
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Note
You may need to download logs and provide them to Trellix Technical Support for troubleshooting. You may also be asked to upload the logs to Trellix.
Click the About tab.
Click Log Manager.
Select which log categories to include by clicking Selected Logs or All logs and outputs.
Select or clear checkboxes to specify the categories you want to include in the logs.
If a drop-down list is present, select the time period the log should cover. The default is today. The other options are past week, past 2 weeks, and past month.
If you want to view the log files you download, clear the Password-protect generated log archive checkbox in the Password area.
Important
If this checkbox is selected, you will be unable to open the files.
Click Create. The log is added to the Log Archives area.
To download a log, click the cog icon in the Action column and then click Download.
The log archive is downloaded to your local file system. The archive name begins with the hostname of the appliance.
To delete an archive, click the cog icon in the Action column and then click Delete.