If the license update feature is not enabled, you need to install license keys manually. Licenses need to be installed when an evaluation license expires or when a license expires or no longer meets your needs. In addition, replacement licenses need to be installed after a Return Material Authorization (RMA).
You can obtain your license keys from the Assets tab in the Trellix Customer Support Portal or by sending an email that includes the MAC address of your appliance to key_request@fireeye.com.
There are two ways to manually install licenses, described in the following topics: