Overview of File Protect user interfaces

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The File Protect appliance has the following user interfaces:

      • CLI—A command-line interface used to configure and manage the appliance. To access the appliance CLI, see The File Protect appliance command-line interface.

      • LCD Display—The LCD display and associated controls (available on some appliance models) can be used to initially set up the appliance. It can also be used to check system status and make certain configuration changes. This is described in The File Protect appliance LCD display.

      • IPMI Interface—The IPMI interface enables you to access the FX appliance over the network and perform recovery activities even if the system is powered down or otherwise unresponsive. This is described in The File Protect appliance IPMI interface.

      Two user interfaces that are external to the File Protect appliance pertain to using the appliance in a Trellix Helix environment:

      • Trellix Helix Web UI―An interface that provides a single view of alerts from all the Helix appliances in your network. For more information, see the Helix User Guide

      • Trellix Cloud IAM Web UI―An interface to the Cloud IAM server. It is used primarily by your IAM organization administrator (a user account that Trellix provides for you along with your IAM organization). The administrator creates Trellix Cloud accounts for users and applies role-based and rule-based access controls. This is described in "Trellix Cloud IAM User Accounts" in the System Security Guide.

        Important

        There are two versions of IAM. If the URL you use to access the IAM UI ends with fireeye.com, this document pertains to you. If the URL you use to access the IAM UI ends with trellix.com, see the Trellix IAM Guide for information regarding IAM.

        The owners of these user accounts can also log in to the Trellix Cloud IAM Web UI. Their access privileges in the Trellix Cloud IAM Web UI are generally limited updating their account preferences and changing their passwords. This is described in "Your Trellix Cloud IAM User Account" in the System Security Guide.

      Access to the Trellix Cloud IAM Web UI is necessary for you to configure support for single sign‑on (SSO) authentication. When SSO authentication is enabled and Helix mode is enabled on Trellix appliances, users can sign in once to authenticate to their Trellix Cloud Account and then navigate among the components without having to log in locally to each appliance. This is described in "Single Sign-On Authentication" in the System Security Guide.

      Caution

      Do not change the password for the permanent api_analyst user account on the File Protect server. Doing so could break the connection between the File Protect server and Helix. If you need API connectivity between the File Protect server and a third-party product, add another user account with the api_analyst role.