PX 2060E5596 Hardware Administration Guide

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PX SERIES /2019

Compliance Number: FEI-016

The PX 2060ESS96

A front-right angled photograph of a rack-mount FireEye PX 2060-96 hardware appliance showing the FireEye logo on the front panel and the model label PX 2060-96.

The PX 2060ESS96 is a powerful forensics tool that continuously captures packets at a high rate of speed without loss. It enables packet search and retrieval in minutes using an intelligent real-time indexing method.

The Front View

Front view of a FireEye PX 2060 appliance showing the front bezel, USB 2.0 ports, bezel release tab, power button, HDD and power LEDs, and numbered red callout markers 1 through 9 indicating each front-panel element

1) USB 2.0 Ports

6) Information LED

2) Bezel Release

7) ether1 LED

3) Power Button

8) IPMI LED

4) HDD LED

9) Reset Button

5) Power LED

Ports and Bezel

  • Bezel Release: Slide the release tab to the right to remove the bezel from the appliance to access the chassis.

  • USB 2.0: These ports are USB 2.0 compliant.

Buttons

  • Power Button: Use the power button to turn the appliance on or off. Turning off the power with this button removes the main power, but keeps the standby power supplied to the appliance. Therefore, unplug the appliance before servicing.

  • Reset Button: Use the reset button to reboot the system.

LEDs

The front panel has LEDs that provide critical information about parts of the appliance. The following table describes each LED.

LED

Flashing

Steady

Off

Normal State

HDD

Flashing and blue indicates HDD activity.

N/A

HDD is idle.

Flashing and blue when in use and off when not in use.

Power

N/A

Blue and steady indicates power is being supplied to the system

No power is being supplied to the system

Blue and steady

Information

N/A

Red and steady indicates a platform event filter initiated by the motherboard

System is operating normally

Off

ether1

Blue and flashing indicates data transfer via ether1 port

Blue and steady indicates normal connectivity on ether1 port

No activity

Blue and steady

IPMI

Blue and flashing indicates data transfer via IPMI port

Blue and steady indicates normal connectivity on IPMI port

No activity

Blue and steady

Chassis

A front view of a rackmount chassis with multiple drive bays, numbered drive positions, and a control panel on the right.

1) Disk Drive Carrier

3) Handle Release

2) Handle Lock


  • Disk Drive Carrier: Each carrier can house a hot-swappable disk drive. A drive slot map displays the disk slot numbers on top of the appliance.

  • Handle Lock: Slide to the left to unlock the handle and slide to the right to lock it.

  • Handle Release: When the handle is unlocked, press this tab to release the handle. Use the handle to pull the disk drive carrier from the chassis.

The Rear View

Rear view of the appliance showing two power supply fans on the left, a central I/O panel with numbered ports, and multiple SFP+ capture ports on the right; red numbered labels indicate port positions.

1) Power Unit: Two fans and two power ports

9) pether7 (SFP+) Management Port

2) Serial Console Port

10) pether8 (SFP+) Management Port

3) Video Port

11) pether9 (SFP+) Management Port

4) ether2 (RJ45) Optional secondary management port

12) pether10 (SFP+) Management Port

5) ether1 (RJ45) Management 1 Port

13) pether3 (SFP+) Capture Port

6) USB 3.0 Ports

14) pether4 (SFP+) Capture Port

7) IPMI Port

15) pether5 (SFP+) Capture Port

8) SAS 1

16) pether6 (SFP+) Capture Port

Power Port

  • Power: Connect your power source to this port to provide power to the appliance. The appliance comes with one redundant power supply unit for use if the primary unit fails.

I/O Ports

  • Serial Console: Connect to this port to manage the appliance from your terminal. Communication settings for the serial port are 115200 baud, 8 data bits, no parity, 1 stop bit.

  • Video: Connect a monitor to this port to view the appliance's command-line interface.

  • USB 3.0: These ports are USB 3.0 compliant.

Management and Capture Ports

Blue information icon

Each interface pair is physically and logically segregated from other interface pairs, preventing communication between the different network segments.

Ports pether3 through pether10 support data rates up to 10 Gbps.

Red warning icon

The 10GBASE-T transceivers get very hot during operation. To meet thermal specifications, follow these guidelines:

  • Install only two 10GBASE-T transceivers in the management ports (pether7–pether10) with an unused port between each transceiver for airflow.

  • Do not use 10GBASE-T SFP+ transceivers in the capture ports (pether3–pether6)

Rear panel close-up showing two vertical groups of SFP+ ports labeled P3–P6 and P7–P10 with red outlines; red text to the right reads DO NOT USE 10GBaseT SFP+ IN CAPTURE PORTS.

10GBaseT SFP+ in Management Ports

P7 - Pether7: Must leave empty for airflow

P8 - Pether8: SFP+

P9 - Pether9: Must leave empty for airflow

P10 - Pether10: SFP+

Management Ports

Management ports pether7–pether10 use SFP+ connectors. The SFP+ connectors accept the following modules:

  • 1000BASE-SX/10GBASE-SR (LC MMF)

  • 1000BASE-LX/10GBASE-LR (LC SMF)

  • 1000BASE-T (RJ45)

  • 10GBASE-CU (5m direct attach cable)

  • 10GBASE-T (RJ45)

Capture Ports

Blue circular exclamation icon indicating an important warning

IMPORTANT: You must not press CTRL-C at any time during capture port configuration. Doing so may have a severe and negative impact on your appliance's functionality.

The capture ports, pether3 through pether6, must be configured as follows:

  • Pluggable SFP (Gigabit Ethernet ports) with RJ45 or LC fiber (multimode or singlemode) connectors

  • SFP (1-Gigabit Ethernet ports) and SFP+ (10-Gigabit Ethernet ports) modules with LC fiber connectors. SFP and SFP+ modules can be used in any combination.

Blue clipboard icon indicating a note

NOTE: Uncertified transceiver modules are not supported. For a list of supported transceiver modules, contact your sales engineer.    

Installation

This chapter provides information about the site requirements of your installation location.

Before You Begin

Follow the steps in this section before you install the appliance.

Before Opening the Box

  • Review the Packing Slip contained in the plastic slip attached to the top of the box. Ensure the shipment contains the correct appliance.

  • Ensure the serial number listed on the Packing Slip matches the one specified on the sticker located on one side of the box.

  • If there appears to be damage to the box, file a damage claim with the carrier who delivered it.

Unpacking the Appliance

Carefully remove the appliance from the box in an area away from heat, electrical noise, and electromagnetic fields.

Ensure your box contains:

  • The correct appliance model

  • An accessory kit

  • Online Documents Portal Referral

Installation Site Guidelines

Follow these guidelines when you select an installation site:

  • Leave enough clearance in front of the rack for its door to open completely without obstruction.

  • Avoid environments that produce heat, electrical noise, and electromagnetic fields.

  • Only install the appliance in a restricted access location such as a service closet or dedicated equipment room.

  • Make sure the location is properly ventilated.

  • Make sure there is sufficient space for air flow.

Rack Precautions

FireEye recommends that you mount the appliance in a standard 19-inch rack. The vertical hole spacing on the rack rails must meet standard ANSI/EIA-310-C requirements.

Consider the following before installing your appliance in the rack:

  • Ensure the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them.

  • In a single-rack installation, stabilizers should be attached to the rack.

  • In a multiple-rack installation, the racks should be coupled together to increase their stability.

  • Always make sure the rack is stable before extending a component from the rack.

  • Only extend one component from the rack at a time—extending two or more simultaneously may cause the rack to become unstable.

  • Ensure your rack meets the safety requirements of UL 60950-1.

STABILITY HAZARD: The rack may tip over causing serious personal injury. To prevent injury:

Yellow triangular warning icon with black exclamation mark

  • Before extending the rack to the installation position, read the installation instructions.

  • Do not put any load on the slide-rail mounted equipment when the rails are extended in the installation position.

  • Do not leave the slide-rail mounted equipment with the rails extended in the installation position.

Server Precautions

FireEye recommends reviewing the electrical and general safety precautions that came with each component you intend to install in the rack.

Review the following before installing the appliance in the rack:

  • Determine the placement of each component in the rack.

  • Ensure there is a minimum clearance of six inches behind the chassis to allow for easy cable management.

  • Install the heaviest component at the bottom of the rack first, then move up.

  • Allow hot-swappable power supply units, disk drives, and transceivers to cool before handling them.

  • Use a regulating uninterruptible power supply to protect your components from voltage spikes, power surges, and failure during a power outage.

  • Keep all of the rack's doors and panels closed when you are not servicing the components.

Rack-Mounting Precautions

Consider the following safety precautions when you install the appliance in the rack:

  • Make sure the appliance is grounded at all times to prevent damage from electrostatic discharge.

  • Use an electrostatic wrist guard when handling the appliance.

  • At least two technicians should be involved to install the appliance safely.

  • FireEye recommends only individuals with rack-mounting experience should install the appliance.

  • Install the appliance in an environment compatible with the manufacturer's maximum recommended ambient temperature (TMRA) for each component in your rack.

Ventilation Requirements

Ventilation and optimal location are essential to the proper operation of the PX Series appliance. Give the unit at least six inches of space around ventilation openings so that adequate ventilation is possible.

The PX Series appliance draws air through the front and expels it out the back. Note the direction of the air intake and exhaust of the other components in the rack to ensure safe ventilation of all components involved.

Cabling Requirements

The PX Series appliance ships with the following cables:

  • (2) 6 ft AC power cord, SVT, 60°C, 3x18AWG (0.824mm2)

  • (1) 6 ft null modem DB9 female serial cable

You must provide any additional cables required to connect your system to the network and other devices. Do not exceed the maximum run length of the additional cables you provide.

Attaching Cables to the Appliance

  1. Connect the PX Series appliance to one or more network devices using the cables appropriate to the deployment of your choice.

  2. Connect the power cable or cables to the power port or ports on the back of the appliance.

Replacements

Return Process

If you believe you have a defective part or system, you must first contact FireEye Technical Support, who will validate the claim. If the part or system is defective, Technical Support will initiate a Return Materials Authorization (RMA) and guide you through the process.

Removing and Replacing a Disk Drive

Perform the following steps to remove and replace a disk drive:

  1. Remove the bezel at the front of the appliance by sliding the release tab to the right and pulling the bezel away from the chassis.

  2. Locate the disk drive carrier that contains the failed disk drive. The carrier should have a blinking amber LED.

  3. Unlock the disk drive handle by sliding the blue tab to the left.

  4. Push the maroon button on the right to release the latch handle.

  5. Pull the handle to slide the disk drive from its slot.

  6. Insert the new disk drive carrier into the available slot and push in until it clicks.

Removing and Replacing a Power Supply Unit

Perform the following steps to remove and replace a power supply unit (PSU):

  1. At the rear of the appliance, remove the power cable from the failed PSU.

  2. While gripping the handle to the left of the power port and pressing the release lever to the right of it, pull out the failed PSU.

  3. Insert the replacement PSU in the open slot and slide it in until it clicks into place.

  4. Attach the power cable to the new power supply.

Removing and Replacing a Cooling Fan

Perform the following steps to remove and replace a failed fan:

  1. Turn off the appliance.

  2. Using a Phillips screwdriver, remove the four screws securing the middle section of the appliance's top cover.

  3. Remove the middle section of the top cover.

  4. Remove the fan from the appliance by squeezing the plastic release tab and pulling.

  5. Insert the new fan into the empty fan bracket, ensuring it is oriented the same way as the others. You will hear a click when it is secured.

  6. Replace the top cover and secure it with screws.

Appendices

Appendix 1: System Specifications

The table below provides the technical specifications for the FireEye PX 2060ESS96.

Component

PX 2060ESS96 Specifications

Form Factor

2U Rack-Mount

Weight of Appliance

52 lbs (23.9 kg)

Weight of Packaged Appliance

67.9 lbs (30.8 kg)

Dimensions (W x D x H)

17.2 x 24.4 x 3.4 inches
(43.7 x 62.0 x 8.9 cm)

Enclosure

2 RU, fits 19-inch Rack

Management Interfaces

(2) 10/100/1000BASE-T Ports
(2) SFP+ Ports

IPMI

(1) 10/100BASE-T Ports

Capture Interfaces

(4) SFP+ Ports

SAS Connectors

(1) SFF-8644 mini-SAS HD External Connectors

Storage

96 TB (12 x 8 TB)

Drive Capacity

(12) 8 TB HDD,
3.5 inch,
FRU

AC Power Supply

Redundant (1+1),
FRU,
800 W @ 100-240 VAC (±10%)
10-5 A, 50-60 Hz
IEC60320-C14 inlet                

Maximum Power Consumption

516 W

Operating Temperature

0° to 40° C

Maximum Thermal Dissipation

1,760 BTU/hour

Appendix 2: Product Compliance Information

The following table lists the electromagnetic compatibility (EMC), low voltage directive (LVD), safety, and other regulatory standards met by the FireEye PX Series appliance.

*All current amendments

For technical support: https://support.trellix.com