PX SERIES /2019

Compliance Number: FEI-016

The PX 2060EXT20

The PX 2060EXT20 is a powerful forensics tool that continuously captures packets at a high rate of speed without loss. It enables packet search and retrieval in minutes using an intelligent real-time indexing method.

The Front View

Ports and Bezel

• Bezel Release: Slide the release tab to the right to remove the bezel from the appliance to access the chassis.

• USB 2.0: These ports are USB 2.0 compliant.

Buttons

• Power Button: Use the power button to turn the appliance on or off. Turning off the power with this button removes the main power, but keeps the standby power supplied to the appliance. Therefore, unplug the appliance before servicing.

• Reset Button: Use the reset button to reboot the system.

LEDs

The front panel has LEDs that provide critical information about parts of the appliance. The following table describes each LED.

Chassis

• Handle Lock: Slide to the left to unlock the handle and slide to the right to lock it.

• Handle Release: When the handle is unlocked, press this tab to release the handle.

The Rear View

Power Port

• Power: Connect your power source to this port to provide power to the appliance. The appliance comes with one redundant power supply unit for use if the primary unit fails.

I/O Ports

• Serial Console: Connect to this port to manage the appliance from your terminal. Communication settings for the serial port are 115200 baud, 8 data bits, no parity, 1 stop bit.

• Video: Connect a monitor to this port to view the appliance's command-line interface.

• USB 3.0: These ports are USB 3.0 compliant.

Out-of-Band Ports

• IPMI: Connect to this port for access to out-of-band management functions, including power control, console redirection, and appliance health status. The connector is a 100BASE-T port.

• Fiber Channel: Use this port to send data to external storage.

Management and Capture Ports

Each interface pair is physically and logically segregated from other interface pairs, preventing communication between the different network segments.

Ports pether3 through pether10 support data rates up to 10 Gbps.

The 10GBASE-T transceivers get very hot during operation. To meet thermal specifications, follow these guidelines:

• Install only two 10GBASE-T transceivers in the management ports (pether7–pether10) with an unused port between each transceiver for airflow.

• Do not use 10GBASE-T SFP+ transceivers in the capture ports (pether3–pether6)

10GBaseT SFP+ in Management Ports

P7 - Pether7: Must leave empty for airflow

P8 - Pether8: SFP+

P9 - Pether9: Must leave empty for airflow

P10 - Pether10: SFP+

Management Ports

Management ports pether7–pether10 use SFP+ connectors. The SFP+ connectors accept the following modules:

• 1000BASE-SX/10GBASE-SR (LC MMF)

• 1000BASE-LX/10GBASE-LR (LC SMF)

• 1000BASE-T (RJ45)

• 10GBASE-CU (5m direct attach cable)

• 10GBASE-T (RJ45)

Capture Ports

The capture ports, pether3 through pether6, must be configured as follows:

• Pluggable SFP (Gigabit Ethernet ports) with RJ45 or LC fiber (multimode or singlemode) connectors

• SFP (1-Gigabit Ethernet ports) and SFP+ (10-Gigabit Ethernet ports) modules with LC fiber connectors. SFP and SFP+ modules can be used in any combination.

Installation

This chapter provides information about the site requirements of your installation location.

Before You Begin

Follow the steps in this section before you install the appliance.

Before Opening the Box

• Review the Packing Slip contained in the plastic slip attached to the top of the box. Ensure the shipment contains the correct appliance.

• Ensure the serial number listed on the Packing Slip matches the one specified on the sticker located on one side of the box.

• If there appears to be damage to the box, file a damage claim with the carrier who delivered it.

Unpacking the Appliance

Carefully remove the appliance from the box in an area away from heat, electrical noise, and electromagnetic fields.

Ensure your box contains:

• The correct appliance model

• An accessory kit

• Online Documents Portal Referral

Installation Site Guidelines

Follow these guidelines when you select an installation site:

• Leave enough clearance in front of the rack for its door to open completely without obstruction.

• Avoid environments that produce heat, electrical noise, and electromagnetic fields.

• Only install the appliance in a restricted access location such as a service closet or dedicated equipment room.

• Make sure the location is properly ventilated.

• Make sure there is sufficient space for air flow.

Rack Precautions

FireEye recommends that you mount the appliance in a standard 19-inch rack. The vertical hole spacing on the rack rails must meet standard ANSI/EIA-310-C requirements.

Consider the following before installing your appliance in the rack:

• Ensure the leveling jacks on the bottom of the rack are fully extended to the floor with the full weight of the rack resting on them.

• In a single-rack installation, stabilizers should be attached to the rack.

• In a multiple-rack installation, the racks should be coupled together to increase their stability.

• Always make sure the rack is stable before extending a component from the rack.

• Only extend one component from the rack at a time—extending two or more simultaneously may cause the rack to become unstable.

• Ensure your rack meets the safety requirements of UL 60950-1.

Server Precautions

FireEye recommends reviewing the electrical and general safety precautions that came with each component you intend to install in the rack.

Review the following before installing the appliance in the rack:

• Determine the placement of each component in the rack.

• Ensure there is a minimum clearance of six inches behind the chassis to allow for easy cable management.

• Install the heaviest component at the bottom of the rack first, then move up.

• Allow hot-swappable power supply units, disk drives, and transceivers to cool before handling them.

• Use a regulating uninterruptible power supply to protect your components from voltage spikes, power surges, and failure during a power outage.

• Keep all of the rack's doors and panels closed when you are not servicing the components.

Rack-Mounting Precautions

Consider the following safety precautions when you install the appliance in the rack:

• Make sure the appliance is grounded at all times to prevent damage from electrostatic discharge.

• Use an electrostatic wrist guard when handling the appliance.

• At least two technicians should be involved to install the appliance safely.

• FireEye recommends only individuals with rack-mounting experience should install the appliance.

• Install the appliance in an environment compatible with the manufacturer's maximum recommended ambient temperature (TMRA) for each component in your rack.

Ventilation Requirements

Ventilation and optimal location are essential to the proper operation of the PX Series appliance. Give the unit at least six inches of space around ventilation openings so that adequate ventilation is possible.

The PX Series appliance draws air through the front and expels it out the back. Note the direction of the air intake and exhaust of the other components in the rack to ensure safe ventilation of all components involved.

Cabling Requirements

The PX Series appliance ships with the following cables:

• (2) 6 ft AC power cord, SVT, 60°C, 3x18AWG (0.824mm²)

• (1) 6 ft null modem DB9 female serial cable

You must provide any additional cables required to connect your system to the network and other devices. Do not exceed the maximum run length of the additional cables you provide.

Attaching Cables to the Appliance

1. Connect the PX Series appliance to one or more network devices using the cables appropriate to the deployment of your choice.

2. Connect the power cable or cables to the power port or ports on the back of the appliance.

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Replacements

Return Process

If you believe you have a defective part or system, you must first contact FireEye Technical Support, who will     validate the claim. If the part or system is defective, Technical Support will initiate a Return Materials     Authorization (RMA) and guide you through the process. For more information, visit https://support.trellix.com

Removing and Replacing a Power Supply Unit

Perform the following steps to remove and replace a power supply unit (PSU):

1. At the rear of the appliance, remove the power cable from the failed PSU.

2. While gripping the handle to the left of the power port and pressing the release lever to the right of it, pull out the failed PSU.

3. Insert the replacement PSU in the open slot and slide it in until it clicks into place.

4. Attach the power cable to the new power supply.

Removing and Replacing a Cooling Fan

Perform the following steps to remove and replace a failed fan:

1. Turn off the appliance.

2. Using a Phillips screwdriver, remove the four screws securing the middle section of the appliance’s top cover.

3. Remove the middle section of the top cover.

4. Remove the fan from the appliance by squeezing the plastic release tab and pulling.

5. Insert the new fan into the empty fan bracket, ensuring it is oriented the same way as the others. You will hear a click when it is secured.

6. Replace the top cover and secure it with screws.

Appendices

Appendix 1: System Specifications

The table below provides the technical specifications for the FireEye PX 2060EXT20.

Appendix 2: Product Compliance Information

The following table lists the electromagnetic compatibility (EMC), low voltage directive (LVD), safety, and other regulatory standards met by the FireEye PX Series appliance.

*All current amendments

Technical Support

For technical support, contact https://support.trellix.com