Setting up the SMTP recipients

To set up the SMTP recipients, perform the following subtasks:

Add the SMTP recipients
Configure the SMTP recipient listing for email notifications

To add an SMTP recipient:

On the Web UI, select the Settings tab.
Select Notifications on the side bar.
Click the email column heading to display the SMTP Recipient Listing area.
Enter the name of the person to receive the email notification in the Name box and click Add SMTP Recipient. For example, name@company.com.
Select the Enabled checkbox to choose which recipients receive email notifications. Select the Enable All checkbox to ensure that all of the listed recipients receive email notifications.
Enter the email address to receive the notification in the Email Address box.
To apply the SMTP recipient listing changes, click Update.

To configure the SMTP recipient listing for email notifications:

On the Web UI, select the Settings tab.
Select Notifications on the side bar.
Click the email column heading to display the SMTP Recipient Listing area.
Select XML, JSON, or Text as the email notification format and select which level of detail is provided in the Format drop-down list box. Select Default to use the format specified in the Default format box in the SMTP Settings area.
- Normal—This format contains detailed information and abstracts, such as alert type, ID, source IP, malware name, hostname, and alert URL without redundant information
- Concise—This format contains basic information, such as alert type, ID, source IP, malware name, hostname, and alert URL.
- Extended—This format contains detailed information and abstracts, including data-theft information (if any) and static-analysis details. This format provides all details about files and objects modified during analysis.
Select whether to send the notification as an inline message or an attachment in the Send as drop-down list box. Select Default to use the method specified in the Default send as box in the SMTP Settings area.
Select Malware Object or All Events in the Notification drop-down list box to be notified when malware objects are detected.
Select the delivery frequency in the Delivery drop-down list box:
Note
Trellix recommends selecting Per Event notifications.
- Per Event—Send a notification each time a malware object is detected.
- Daily Digest—Send a daily notification of all malware objects detected the past 24 hours in the selected format and level of details (default is Concise).
To apply the SMTP recipient listing changes, click Update.