Software requirements

Prev Next

Trellix recommends that the latest system image is running on the appliances. The minimum system images for Helix Enterprise are Network Security 8.0, Email Security — Server 8.0, and Endpoint Security (HX) 4.0. However, the following features require later versions:

  • The HelixConnect Client requires Network Security 8.3.4 or later, Email Security — Server 8.4.3 or later, and Endpoint Security (HX) 5.0.2 or later.

  • Appliance Settings pages require the following minimum releases.

    • 3rd Party FeedsNetwork Security 9.0.2 and Email Security — Server 9.0.2.

    • Allowed ListEmail Security — Server 8.4.3.

    • Attachment Decryption: Email Security — Server 9.0.1.

    • Blocked ListEmail Security — Server 8.4.3.

    • Certificates/KeysNetwork Security 9.0.1 and Email Security — Server 9.0.1.

    • Data Streaming: Network Security 9.0.0 and Email Security — Server 9.0.0. The ability to enable or disable the streaming of local signatures from the appliance to Helix Enterprise requires Network Security 9.0.2 and Email Security — Server 9.0.2.

    • Email PolicyEmail Security — Server 8.4.3.

    • Email ServerEmail Security — Server 9.0.1.

    • Event FiltersNetwork Security 9.0.1. The ability to delete and restore all default filters requires Network Security 9.0.2.

    • ICAPNetwork Security 9.0.2.

    • ImpersonationEmail Security — Server 8.4.3.

    • Inline Policy Exceptions: Network Security 9.0.0.

    • IPS Configure: Network Security 9.0.0.

    • Live InterfaceEmail Security — Server 9.0.1.

    • Riskware PolicyNetwork Security 8.3.4. The Custom Riskware Rules tab on the Riskware Policy page requires Email Security — Server 9.0.1.

    • SmartVision ConfigNetwork Security 9.0.0.

    • UpdatesNetwork Security 9.0.0, Email Security — Server 9.0.0, and Endpoint Security (HX) 5.1.1.

    • User AccountsNetwork Security 9.0.2 and Email Security — Server 9.0.2.

    • WhitelistsNetwork Security 8.3.4. The Domain Whitelist tab on the Whitelists page requires Network Security 9.0.0.

  • Bulk appliance updates require Network Security 9.0.0, Email Security — Server 9.0.0, and Endpoint Security (HX) 5.1.1.

  • Bulk configuration changes (the "Write to Group" feature) require Network Security 8.3.4 and Email Security — Server 8.4.3. Exceptions are the Riskware Policy page, which requires Network Security 9.0.0, and the Events Filters and SmartVision Config pages, which require Network Security 9.0.2.

  • The ability to receive intelligence (observable) feeds from Helix Enterprise requires Network Security and Email Security — Server 9.0.2 or later.

  • The ability to enable appliances to communicate with Helix Enterprise through an HTTP proxy requires the following releases:

    • DTI service communication: Network Security and Email Security — Server 9.0.2 or later and Endpoint Security (HX) 5.1.0 or later.

    • Health services communication: Network Security and Email Security — Server Release 9.1.0 or later and Endpoint Security (HX) 5.1.0 or later.

  • Admin or operator access to the appliances.

  • Factory-configured DTI credentials are registered on the LDAP server that Helix Enterprise and the DTI network use. For verification, contact Trellix Technical Support.