Updating the status of an alert in NDR is important for efficient incident response and management. It enables tracking the alert's lifecycle from detection to resolution, ensuring a structured workflow and optimal resource allocation.
To update the status for an alert:
Select the alert whose status you want to update, click
> Update Alert Status.Note
By default, the status of each alert is set to New.
In the Update Alert Status window, select the appropriate status in the Status drop-down menu, and then click UPDATE. The available options are: New, Open, Closed.
(Optional) To set the status for multiple alerts at once, select the checkbox next to each alert whose status you wish to update, and click Action.