From the My Profile page, you can view your profile, change your password or account information, and reset multifactor authentication.
To update your user profile:
In the IAM dashboard page, hover over
in the upper-right corner and select User Profile.Under Contact Information, select the country code from the Phone Number drop-down, then enter a valid phone number.
You can view the email address that you used to log in to your account in the Email Address (Logon Name) field.
Under Personal Information, type your first name and last name in their respective fields.
You can view the tenant details in the Tenant Name and Tenant ID fields. If you are associated with multiple tenants, you can select the default login tenant using the Default Login Tenant drop-down.
Under Security:
Click Change Password to change your password.
To enable 2FA, click the Two-Factor Authentication button.
To receive the OTP through SMS, select the country code and enter a valid phone number under Text Message. Click Enroll.
To receive the OTP through voice call, select the country code and enter a valid phone number under Phone Call. Click Enroll.
To use the authenticator application, complete the following steps:
Download and install any third-party authenticator application on your mobile device.
Open the application, tap the "+" icon, and choose Scan barcode.
Scan the barcode displayed on your computer screen, and tap Next.
In the activation code field, enter the generated code.
Note
Contact Trellix Customer Support for any issues while resetting MFA.
Click Save to save your changes.