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Deploy the Threat Intelligence Exchange products

  • Published on Sep 11, 2026
  • 1 minute(s) read
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To deploy the TIE products to the server appliance, create a client task for deployment on the ePO - On-prem server.

  1. Install TIE server extension.

    1. Log on to the ePO - On-prem server as an administrator.

    2. In ePO - On-prem, select Menu → Software → Extension.

    3. Click Install Extension, select the extension file, then click OK.

    4. Check the details of the extension, make sure it matches the version of the server before you deploy upgrade packages, then click OK to complete the installation.

  2. In ePO - On-prem, select Menu → Client Tasks → Client Task Catalog.

  3. Select Trellix Agent, then click New Task.

    1. Select Product Deployment, then click OK.

    2. Complete the new deployment information. For the Target platforms option, make sure that only Trellix Linux OS is selected.

  4. Upgrade the packages in this order:

    1. TIE platform

    2. TIE server

  5. Save and run the task on the TIE server.

    If any package doesn't deploy successfully, try to deploy them again. If they still are unsuccessful, collect logs and contact support. See KB82850.

  6. If you already configured a registered server, verify connectivity.

    1. In ePO - On-prem, select Menu → Configuration → Registered Servers.

    2. Select the server from Database Servers, then select TIE Server.

    3. From the Actions drop-down list, select Edit.

    4. After the edit is complete, click Next and Save.

  7. Reboot the appliance so that the operating system picks up the new kernel provided by the new TIE platform package.

  8. Upgrade the Intel microcode package on TIE servers that are running on bare metal. See KB90843 for details.

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