The new docs.trellix.com offers a modernized UI and AI-powered features like conversational searches. Content is currently available only in English. Other languages will be available in mid-October 2026. We hope you enjoy the new experience.

Manage Trellix TIE server database

Prev Next

Perform a daily cleanup of the TIE server database to optimize performance.

Task
  1. In Trellix ePO - On-prem server, select MenuAutomationServer TasksTIE Server Data Management, then click Edit.

  2. On the Actions tab, configure the task.

    Setting

    Description

    Data Management General Configuration

    In the Database Size Threshold field, enter the maximum size of the TIE database. Actions on this page take effect only when the database size is exceeded.

    Data Management General Rules

    • File Retention Period — Set the retention period of a file in the database, between a minimum of 1 day and a maximum of 120 days.

      Important

      Files that are older than 90 days and without a request are deleted.

    • Idle Agent Retention Period — How many days of inactivity before an endpoint ID is removed from the database. This can occur when an endpoint's ID has changed. The maximum retention period is 120 days. By default, files are deleted after 60 days.

    • Remove File References For Prevalent Files — Delete redundant file references for Known Trusted files that become prevalent (have run on more than 5000 endpoints).

    • Remove Certificate References For Prevalent Certificates — Delete redundant certificate references for Known Trusted certificates that become prevalent (have run on more than 5000 endpoints).

    File Type Configuration

    Select the types of files to be removed from the database.

    • File Type — Select the file type to be removed.

    • Retention period — Specify the number of days to retain the file information before it is deleted from the database. By default, it is set in 90 days or the maximum defined on the File Retention Period.

    Click Add to select more than one file type.

  3. On the Schedule tab, configure when the task is run.

    Best practice: Schedule the task daily at low traffic hours.

  4. On the Summary tab, verify the configuration details of the task. Click Save to finish.

The TIE Server Data Cleanup page from the drop-down list of Dashboards shows an overview of cleanup executions, server new files, and database size.