During remediation, you can remove a file from the endpoint remotely by its full name only if the file is not critical or not trusted. This reaction performs a Validation and Trust Protection (VTP) check on endpoints before removing a file.
If a specific file can't be deleted because of a process blocking it, the file is deleted when the endpoint reboots.
The Remove File Safe reaction is supported on Windows, Linux, and macOS endpoints.
Log on to Trellix EDR.
Select Menu → Real-time Search.
On the Search box, enter a search expression.
Click the search icon to start collecting data from managed devices.
Based on the search expression, the list of events, processes, or devices is displayed.
From the list, select the affected event, process, or device, then select Action → Mitigate → Remove File Safe.
A new window appears and then you can enter details:
Full file path — The process's full path.
Click Confirm to complete the Remove File Safe action.
A confirmation message displays as the action launched is completed successfully.
On the Action History dashboard, Action Status displays the remove file safe action as Completed.