You can use the following server appliance models with Endpoint Security (HX) software. The "Maximum Number of Endpoints" column lists the maximum number of endpoints that can be supported by the server appliance model.
Model Number | Type | Supported Endpoint Security (HX) Software Versions | Maximum Number of Endpoints |
|---|---|---|---|
HX 4000, HX 4000D (DMZ) | On-premises (hardware) HX and HXD appliances | 3.2 and later | 100,000 endpoints |
HX 4400, HX 4400D (DMZ) | On-premises HXD appliance | 3.2 and later | 100,000 endpoints |
HX 4402 | On-premises HX appliance | 3.2 and later | 100,000 endpoints |
HX 4500DV (DMZ) | Virtual HXD (DMZ) server | 4.0 and later | 100,000 endpoints |
HX 4502, A HX4502D (DMZ) | On-premises HX server | 4.0 and later | 100,000 endpoints |
HX 4502V | Virtual or cloud HX server | 4.0 and later | 100,000 endpoints |
HX 4600, HX 4600D (DMZ) | On-premises HXD appliance | 5.3 and later | 100,000 endpoints |
HX 2500DV (DMZ) | Virtual DMZ server | 3.5 and later | 15,000 endpoints |
HX 2502V | Virtual or cloud Endpoint Security server | 3.5 and later | 15,000 endpoints |
Cloud Endpoint Security (HX) server models are initially deployed by Trellix. Thereafter, you are responsible for maintaining them. Cloud servers can be maintained in the same manner as other Endpoint Security (HX) servers.
Cloud Endpoint Security (HX) servers have better performance than physical, on-premises, Endpoint Security (HX) servers due to their storage configurations, which are based on SSD volumes that are designed to deliver guaranteed performance. Virtual Endpoint Security (HX) server performance will vary depending on the hardware resources you have selected for the appliance.
Virtual servers can be either VMware ESXi or Windows Hyper-V servers. Hyper-V is only supported for the HX 2502V, HX 4502V, 2500DV, and 4500DV server models.
Limitations for Hyper-V server support
For virtual Endpoint Security (HX) servers running version 4.0.2 and higher, you must use Hyper-V Server version 2016. If you are using Endpoint Security (HX) Server version 4.9.0 or higher, you can use Hyper-V Server version 2019. The following Hyper-V Server workflows are not supported:
Modified virtual machine (VM) configuration that changes the number of CPUs, amount of memory, number of NICs, or hard drive size.
Hyper-V cluster storage mode is not supported for use with virtual Endpoint Security (HX) instances.
Use of checkpoints
Replication of the VM
Dynamic Memory[6]
[6] Trellix recommends that you convert dynamic disks to fixed disks to prevent the host machine from running low on disk space. If the host machine runs low on disk space, Hyper-V may pause all of the VMs.