Upgrading your existing Trellix DLP Network Prevent – SaaS appliance involves planning and preparation to ensure a smooth and successful process.
Gathering required information
Before you begin the upgrade process, make sure that you have this information.
Grant number
ePO - SaaS tenant administrator email and password
Scheduling your upgrade
During the upgrade, the content cannot be scanned as the appliances will be unavailable. Make sure that you notify your ePO - SaaS administrators about the upcoming downtime.