Quarantine filtering and searching

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You can search for quarantined messages based on their sender, status, or last update. You can also filter email messages based on when and why they were quarantined.

Filtering

The quarantine page can be filtered to display emails that were quarantined during a specific period or for a specific reason.

To filter for emails quarantined during a specific period:

  • Select a period from the Date menu. You can display quarantined emails from the last day, week, or from a custom range.

To filter for emails quarantined for a specific reason:

  • Click Reason and select a reason (Policy Action, Spam, Virus, Advanced Threat) from the drop-down menu.

The view automatically updates based on your selection. To reset the filters, click clear.

Searching

You can search for quarantined messages based on their sender, quarantine status, or the date they were last updated.

To search for quarantined emails:

  1. Enter your query in the search bar.

  2. After you enter at least three characters, select From (SMTP), From (Header), Subject, Email Server or Recipients (outbound only) from the drop-down menu.

The view automatically updates based on your selection.