The Quarantine module allows you to:
Search for quarantined emails
Filter the display by several characteristics
Release, rescan, rescan with password or delete single or multiple emails from the quarantine
Add multiple search strings for the filtered search
Note
You can add a maximum of 10 entries per search field. There is a three character minimum per search word.
Filtering
The quarantine page can be filtered to display emails that were quarantined during a specific period or for a specific reason, or to display emails from a specific domain.
To display only emails that were quarantined during a specific period, select a period from the Date menu. You can display quarantined emails from the last day, week, or from a custom range.
To display only emails that were quarantined for a specific reason (Policy Action, Spam, Virus, Advanced Threat), select a reason from the Reason menu.
To display only quarantined emails related to individual or multiple domains, select the desired domains from the Domain menu.
To display only quarantined emails related to individual or multiple domain groups, select the desired groups from the Domain Groups menu.
To display only emails that were quarantined in real time or retroactively, select Active or Retroactive from the Source menu, respectively.
To display only emails tagged, select the required tag from the Tags menu. The choices are Auto, Manual and Native Remediation, Impersonation, URL Clicked Blocked, URL Clicked Before Malicious Classification, Released, Spam Levels - Low, Medium and High, Notification and Encrypted Attachment.
The view automatically refreshes based on your selection. To reset the filters, click clear.
Searching
To search for specific quarantined emails, use the filtering feature:
Select the date, reason, domain, tags, and source.
Select the Add More Filters to search:
From
Recipients
Subject
Email Server
Sender domain
Select Apply.