Quarantine notification emails alert you that a message has been quarantined, if your administrator has enabled the feature. The content displayed in the notification is configured by your administrator. Dependent on what your administrator has enabled, you can release messages from the quarantine, preview quarantined messages, and access your complete message quarantine and the allowed and blocked senders list through the provided links.
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When you release a message, you can select Report as not spam. If your administrator has enabled the feature, you then have two more options:
To send only the headers of the message with the report, select Headers only.
To add the sender to a safe list and bypass spam checks, select Add From header address to Allowed Sender Address list.
To release a message from quarantine:
Open the quarantine notification email.
In the action column, click Release.
Note
If your administrator has enabled the feature, you can select Release and Allow Sender for inbound emails. "Add from header address to Allowed Sender Address list" will be checked on the next screen.
(Optional) On the Email Digest page, select Report as not spam.
Select Headers only.
Select Add from header address to Allowed Sender Address list.
If nothing is checked, the email is released with no other action taken.
Click Confirm Release.