Releasing an email from the quarantine

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When the appliance is deployed in Block analysis mode, an administrator can release emails from the quarantine, and mark them as non-malicious so that they can be delivered to the intended recipients.

Note

When the Email Security - Server appliance is deployed in Drop analysis mode, Monitor analysis mode, or Tap/Span analysis mode, an administrator cannot release emails from the quarantine.

You can release an email from the quarantine only using the Web UI.

Prerequisites

  • Administrator or Analyst access to the Email Security - Server appliance

  • The quarantine folder contains one or more malicious emails.