The quarantine can be used to either release or delete emails. You can release or delete multiple emails by selecting the boxes next to each specific email. To select all emails on the page, select the box to the left of the Date & Time column. Only emails received within the last 14 days can be released or deleted.
Note
This option is only available to domains configured in Cloud AV/AS mode and inline mode.
To release multiple emails from the quarantine:
Select the boxes next to the emails you want to release.
Click the release email icon.
(Optional) Select Report as not Spam.
Select Headers only.
Select Add From header address to Allowed Sender Address list.
Headers only reports the message as not spam, but will only send the headers of the message to third parties. Adding the from header address to the allowed sender address will bypass spam check for the address in the future. If nothing is checked, the email is released with no other action taken.
Click Yes, release email.
Caution
The released email may contain LIVE malware. Proceed with caution.
To delete emails from the quarantine:
Select the boxes next to the emails you want to delete.
Click the delete email icon then confirm that you want to delete the emails.