Update incident information, such as the status, severity, or resolution.
In ePO - SaaS Protection Workspace, click on the incidents in the Data Protection Overview to open the incident management workspace.
Filter or search the incidents and select the incident checkbox to open its details pane.
In the Incident Details pane, perform any of these actions:
To update the severity of an incident, select an option from the Severity drop-down list. You can change the status to Informational if you don't want to track the incident later.
To update the status of an incident, select an option from the Status drop-down list.
To update the resolution of an incident, select an option from the Resolution drop-down list.
Click Save to apply the changes.