Update multiple incidents

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Update multiple incidents with the same information simultaneously. Up to 10,000 incidents can be updated simultaneously.

Note

Skyhigh Security Cloud incidents can only be updated in Skyhigh Security Cloud.

Example: You have applied a filter to display all incidents from a particular user or scan, and you want to change the severity of these incidents to Major.

  1. In ePO - On-prem, select DLP Incident Manager.

  2. From the Present drop-down list, select the option for your product.

  3. Select the check boxes of the incidents to update.

    Note

    To update all incidents displayed by the current filter, click Select all in this page.

  4. Perform any of these actions.

    • To add a comment, select ActionsAdd Comment, enter a comment, then click OK.

    • To send the incidents in an email, select ActionsEmail Selected Events, enter the information, then click OK.

      Note

      You can select a template, or create a template by entering the information and clicking Save.

    • To export the incidents, select ActionsExport Selected Events, enter the information, then click OK.

    • To release redaction on the incidents, select ActionsRelease Redaction, enter a user name and password, then click OK.

      Note

      You must have data redaction permission to remove redaction.

    • To change the properties, select ActionsSet Properties, change the options, then click OK.