Use one of the methods in this section to establish a connection with the physical or serial console.
Physical console method
You can connect keyboard and video cables to the appliance and then log in to the Endpoint Security (HX) CLI. See your Hardware Administration Guide to view the port locations
To access the physical console:
Plug in a keyboard and a VGA monitor.
Serial console methods
You can access the serial port as described in the following topics:
PC or Mac
Because laptops do not usually have a serial port, you need a USB-to-serial cable to connect the laptop to the DB-9 serial port of the Endpoint Security (HX) appliance. Trellix uses Prolific Technology Inc. adapters.
Important
A USB-to-serial cable is not provided with the appliance.
Connect the USB-to-serial cable to the USB port of the laptop.
Connect one end of the null modem cable that is provided with the appliance to the USB-to-serial cable.
Connect the other end of the null modem cable to the serial port of the appliance.
Use a serial application (such as PuTTY) to establish a connection. Specify the COM port assigned to the USB-to-serial cable.
Linux
You can use a serial cable or a USB-to-serial cable to connect the Linux machine to the serial port of the Endpoint Security (HX) appliance. Trellix uses Prolific Technology Inc. adapters.
Important
A USB-to-serial cable is not provided with the appliance.
Connect the cable to the serial port of the appliance and to the Linux machine.
From a command prompt, establish a connection. If you are using a USB-to-serial cable, specify the COM port assigned to it.
Terminal Server
Set the terminal server to a baud rate of 115200.
Plug one end of a serial cable into the DB-9 serial port on the Endpoint Security (HX) appliance and plug the other end into the terminal server.
In a Telnet application (such as PuTTY), enter the host name or terminal server IP address, the terminal server port number that the appliance is using, and the appliance port number.