Agent Handler server requirements

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You can install the ePO - On-prem Agent Handler software on any supported Microsoft Windows server-class operating system.

The Agent Handler can authenticate to the ePO - On-prem SQL database using domain credentials. If Windows authentication is not possible, the account the Agent Handler uses to authenticate to the database must use SQL authentication. For more information about Windows and SQL authentication, see the Microsoft SQL Server documentation.

The Agent Handler software requires one of these server-class operating systems:

  • Windows Server 2016

  • Windows Server 2019

  • Windows Server 2022

  • Windows Server 2025

Important

For more details on current OS support, see KB51569.