Automatic product installation

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During an automatic installation, ePO - On-prem downloads and installs all Trellix products entitled to you by your ePO - On-prem license key.

Caution

Using Automatic Product Installation downloads all available products in the Software Catalog.

Usually, during an automatic installation, you will not see the Automatic Product Installation process run. It starts running when you complete installing ePO - On-prem and is finished before you log on.

If the Automatic Product Installation page appears when you initially log on to ePO - On-prem, an error occurred while downloading or installing your products. For example, if your Internet connection is interrupted. Make a note of the product that failed to install and click Retry to try the product installation again.

To stop the Automatic Product Installation, click Stop. A confirmation dialog box asks you to confirm that you want to use Software Catalog to install your products.

Important

Once you click OK in the Stop Automatic Product Setup confirmation dialog box, you must use the Software Catalog to install your products, or manually install them in the Main Repository. Automatic Product Installation is available only once during your initial installation.

If a product continues to fail during Automatic Product Installation, contact Technical Support, or click OK to exit the Automatic Product Installation page and begin setting up the ePO - On-prem server.

For future product installation status information, open the Software Catalog: MenuSoftwareSoftware Catalog.