During an automatic installation, ePO - On-prem downloads and installs all Trellix products approved for your ePO - On-prem license.
To automatically install, you must have selected Enable Automatic Product Installation during the ePO - On-prem installation.
Automatic Product Installation process runs immediately after the ePO installation and finishes before you log on.
If installation of all or any product fails, the Automatic Product Installation page appears when you initially log on to ePO - On-prem.You can click Retry to try the product installation again.
On your ePO - On-prem server desktop, click the Launch ePolicy Orchestrator icon.
When the log-on screen appears, type your credentials and select a default language for the console.
The Product Installation Status software automatically starts downloading and installing the licensed software available to your organization. The page displays this information:
Products — All licensed software and the latest available version.
Status — The progress of the product's installation.
Wait for the status of each product to change to Complete.
To know more about the product installation status information, navigate to Software Catalog in ePO console: Menu → Software → Software Catalog. Search for a product to view the status.
Note
If any product installation fails, select the checkbox next to the product name to retry installation. If a product repeatedly fails during Automatic Product Installation, contact Technical Support, or click OK to exit the Automatic Product Installation page and begin setting up the ePO - On-prem server.