Best practice: Agent Handlers eliminate multiple ePO - On-prem servers

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Use Agent Handlers in different geographic regions instead of multiple ePO - On-prem servers.

Note

Multiple ePO - On-prem servers cause management, database duplication, and maintenance problems.

Use Agent Handlers to:

  • Expand the existing ePO - On-prem infrastructure to handle more agents, more products, or a higher load due to more frequent agent-server communication.

  • Ensure that agents continue to connect and receive policy, task, and product updates even if the ePO - On-prem server is unavailable.

  • Expand ePO - On-prem management into disconnected network segments with high-bandwidth links to the ePO - On-prem database.

Usually, it is more efficient and less expensive to add an Agent Handler rather than a ePO - On-prem server.

Note

Use a separate ePO - On-prem server for separate IT infrastructures, separate administrative groups, or test environments.