The new docs.trellix.com offers a modernized UI and AI-powered features like conversational searches. Content is currently available only in English. Other languages will be available in mid-October 2026. We hope you enjoy the new experience.

Change NGCP password using the command line

Prev Next

You can use the command line to change the NGCP password.

Note

This feature is only available from Trellix ESM 11.6.12 and later.

  • Open the command line and run one of the following commands:

    1. To change only the user password, run ChangeNGCPPW.sh -p /tmp/passwordfile.

    2. To change the user and root password, run ChangeNGCPPW.sh -p /tmp/passwordfile -r.

The following table describes important files and their functions when resetting the NGCP password using the command line.

File name

Description

/usr/local/bin/ChangeNGCPPW.sh

This file takes the NGCP password as an input, and the optional argument -r to update root user password.

/usr/local/bin/GenPWHash

A Free Pascal executable file used to generate the password hash for the NGCP user.

/var/log/resetngcppw.log

A high-level logging file that contains the user_rec_backup_<timestamp> filename and current password hash details.

/var/log/user_rec_backup_<timestamp>

A backup file that contains the password value before the password is changed. If there is an issue when you change a password, run the following command to revert the password:

nquery -d esm -q 'update users set PW=<Password_Hash_from_backup_file> where name = "NGCP"'