Create Agent Handler groups

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Handler groups make it easier to manage multiple handlers throughout your network, and can play a role in your fallback strategy.

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  1. Select MenuConfigurationAgent Handlers, then in Handler Groups, click New Group.

    The Add/Edit Group page appears.

  2. Specify the group name and the Included Handlers details:

    • Click Use load balancer to use a third-party load balancer, then enter the Virtual DNS Name and Virtual IP address (both are required).

    • Click Use custom handler list to specify which Agent Handlers are included in this group.

      Note

      When using a custom handler list, select the handlers from the Included Handlers drop-down list. Use + and - to add and remove additional Agent Handlers to the list (an Agent Handler can be included in more than one group). Use the drag-and-drop handle to change the priority of handlers. Priority determines which handler the agents try to communicate with first.

  3. Click Save.