Manage Agent Handler assignments

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Complete common management tasks for Agent Handler assignments.

To perform these actions, select MenuConfigurationAgent Handlers, then in Handler Assignment Rules, click Actions.

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Delete a handler assignment

Click Delete in the selected assignment row.

Edit a handler assignment

Click Edit for the selected assignment. The Agent Handler Assignment page opens, where you can specify:

  • Assignment name — The unique name that identifies this handler assignment.

  • Agent criteria — The systems that are included in this assignment. You can add and remove System Tree groups, or modify the list of systems in the text box.

  • Handler priority — Choose whether to use all Agent Handlers or a custom handler list. Agents randomly select which handler to communicate with when Use all Agent Handlers is selected.

    Tip

    Use the drag-and-drop handle to quickly change the priority of handlers in your custom handler list.

Export handler assignments

Click Export. The Download Agent Handler Assignments page opens, where you can view or download the AgentHandlerAssignments.xml file.

Import handler assignments

Click Import. The Import Agent Handler Assignments dialog box opens, where you can browse to a previously downloaded AgentHandlerAssignments.xml file.

Edit the priority of handler assignments

Click Edit Priority. The Agent Handler Assignment | Edit Priority page opens, where you change the priority of handler assignments using the drag-and-drop handle.

View the summary of handler assignments details

Click > in the selected assignment row.