The Generic Service resources enable the cluster server to control the ePO - On-prem server, by starting and stopping the ePO - On-prem services on the correct cluster.
Create three generic service resources.
In the Failover Cluster Manager, right-click the ePO application role, then select Add Resource → Generic Service.
On the New Resource Wizard, select the ePolicy Orchestrator - On-premises Application Server service, then click Next.
On the Confirmation page, click Next to create the service, then click Finish to create the generic service.
Repeat steps 1–3 for the ePolicy Orchestrator - On-premises Server service and the ePolicy Orchestrator - On-premises Event Parser service.
The newly created generic service resources are listed on the Resources tab of Failover Cluster Manager under the Roles section. Follow these steps to configure these resources.
Right-click the ePolicy Orchestrator - On-premises Application Server resource, then select Properties. In the Properties dialog box, select the Dependencies tab, add the following dependencies, then click Apply → OK.
Server Name resource
Shared Storage resource
Right-click the ePolicy Orchestrator - On-premises Server resource, then select Properties. In the Properties dialog box, remove anything in the Startup Parameters field and enter a single space character. The service will not start with any parameters specified.
Select the Dependencies tab, add ePolicy Orchestrator Application Server resource as the dependency, then click Apply → OK.
Right-click the ePolicy Orchestrator - On-premises Event Parser resource, then select Properties. In the Properties dialog box, select the Dependencies tab, add the following dependencies, then click Apply → OK.
Server Name resource
Shared Storage resource
In Failover Cluster Manager, right-click the ePO application role and select Start Role to bring the ePO application role online.