The new docs.trellix.com offers a modernized UI and AI-powered features like conversational searches. Content is currently available only in English. Other languages will be available in mid-October 2026. We hope you enjoy the new experience.

ePO - On-prem device authentication

Prev Next

Authentication is required before using ePO - On-prem tagging or actions.

There are two types of authentication:

  • Single global account — If you belong to a group that has access to a ePO - On-prem device, you can use these features after entering the global credentials.

  • Separate account for each device per user — You need privileges to view the device in the device tree.

When you use actions or tags, use the selected method of authentication. The system prompts you for valid credentials, which you must save for future communication with the device.

Setting up separate account authentication

Global account authentication is the default setting. There are two things you must do to set up separate account authentication.

  1. Verify that Require user authentication is selected when adding the ePO - On-prem device to Trellix ESM or when you set up its connection settings.

  2. Enter your credentials.