If you can't get the Trellix ENS 26.x product extensions and installation packages from the Software Catalog (Software Manager on ePO - On-prem 5.9.x), you can download them from the Trellix Product Downloads site, then install them on the ePO - On-prem server.
Best practice: For optimal performance and protection, install the same version of the Trellix ENS modules or upgrade all modules to the latest version. All Trellix ENS modules installed or upgraded on a system should originate from the same source package, avoiding a mix and match of installed module versions.
Enter the grant number and email address associated with the product, then click Submit.
The My Products page displays information about your licensed products.
In the Find Products section under Filters, select Endpoint Security for the Category.
A table displays your licensed Trellix ENS products.
To download the extensions and packages of Trellix Endpoint Security (ENS) do the following:
Navigate through the table to locate and select Trellix Endpoint Security.
A table displays all the product files that are available to download.
In the Available Downloads section under Filters, select Extension for the Type, then click the product extension for each product module that you want to download to your default downloads folder.
Endpoint Security Platform extension Version 26.x.xxxx (Required for Threat Prevention, Firewall, and Web Control)
Endpoint Security Threat Prevention extension Version 26.x.xxxx
Endpoint Security Firewall extension Version 26.x.xxxx
Endpoint Security Web Control extension Version 26.x.xxxx
Endpoint Security Adaptive Threat Protection – extension Version 26.x.xxxx (Requires Threat Prevention)
Threat Detection Reporting extension Version 1.0.x.xxxx
The product extensions are now ready to install on the ePO - On-prem server.
In the Available Downloads section under Filters, select Package for the Type, then click the installation package for each product module that you want to download to your default downloads folder.
Endpoint Security Platform – Full Install Version 26.x.xxxx (Required for Threat Prevention, Firewall, and Web Control)
Endpoint Security Threat Prevention – Full Install Version 26.x.xxxx
Endpoint Security Firewall - Full Install Version 26.x.xxxx
Endpoint Security Web Control – Full Install Version 26.x.xxxx
Endpoint Security Adaptive Threat Protection – Full Install Version 26.x.xxxx (Requires Threat Prevention
The installation packages are now ready to install on the ePO - On-prem Main Repository.
To install the downloaded Trellix ENS extensions on ePO - On-prem:
Click Menu → Software → Extension and click Install Extensions.
Browse the required extension and click OK. The Install Extension table displays the extension details.
Click OK.
Repeat the steps to install other extensions.
When the installation is complete, the product extensions are listed on the Extensions page.
To check in the downloaded Trellix ENS packages on ePO - On-prem:
Click Menu → Software → Main Repository.
Click Check In Package and in the Package tab, browse the required client package.
Click Next.
In the Package Options tab, select the required option in the Branch and click Save.
Repeat the steps to check-in the other packages.
When the check-in is complete, you can view the installed Trellix ENS packages in the Main Repository.