Re-initiate an expired session

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For security, a pending remediation session expires if it is not established within a certain time. You can see the status Time to initiate remediation expired in the Remediation Sessions grid.

You cannot resume an expired session. If a session invitation expires before you connect, you must initiate a new one.

To re-initiate an expired session:

  1. Return to the Host Remediation home page.

  2. Search for the host again using its hostname, IP address, or Endpoint ID.

  3. Click Initiate to generate a new, secure connection.

  4. After the status changes to Ready for Remediation, click the gear icon and select Connect.

  5. The session connects to the endpoint terminal.