Use Trellix Agent to retrieve system properties from managed systems.
Retrieve system properties to fetch information about the defined properties and installed programs on the managed systems.
At each agent-server communication, Trellix Agent sends information to ePO - On-prem about the managed computer, including information about the software products that are installed.
The scope of the information depends on how you have configured:
Trellix Agent policy that specifies whether to retrieve a full set of information about installed programs, or only a minimal set as defined by the Trellix products.
(ePO - On-prem) The task setting that specifies whether to retrieve all properties defined by Trellix Agent policy, or only properties that have changed since the last agent-server communication. This setting is available when configuring an immediate or scheduled wake-up call.
Use System Tree actions to wake up Trellix Agent on non-Windows operating systems.
Task
Select → → .
From Products, select → . Click Edit to update a policy.
You can also edit the policy from Policy Details on the right pane.
Note
For ePO - On-prem 5.9 or earlier and McAfee ePO Cloud, select Trellix Agent in the Product drop-down list and General in the Category drop-down list. Click a policy name to update it.
Deselect Retrieve all system and product properties (recommended). If unchecked retrieve only a subset of properties. to send system properties and minimal product properties.
This is selected by default.
Click Save.
Select → → .
Note
For ePO - On-prem 5.9 or earlier and McAfee ePO Cloud, select → → .
In the Client Task Types list, select Trellix Agent Wakeup.
Click the name of an existing task, or click and choose a Trellix Agent Wakeup task.
In Options, select Send all properties defined by the agent policy to retrieve all properties as defined by Trellix Agent policy, even if previously sent.
Click Save.