Server log files contain details about server functionality and various administrator services used by ePO - On-prem.
File name | Log type | Location | Description |
|---|
EpoApSvr_<serverName>.log
| Primary | [InstallDir]\DB\Logs
| Application Server log file with details about repository actions such as: This file is not present until after initial service startup.
|
Errorlog.<CURRENT_DATETIME>
| Apache | [InstallDir]\Apache2\logs
| Contains Apache service details. This file is not present until after the Apache service is started for the first time.
|
Eventparser_<serverName>.log
| Primary | [InstallDir]\DB\Logs
| Contains ePO - On-prem event parser services details, such as product event parsing success or failure. |
Jakarta_service_ <DATE>_<serverName>.log
| Tomcat | [InstallDir]\Server\logs[a]
| Contains ePO - On-prem Application Server service details. This file is not present until after the initial Tomcat service startup.
|
Localhost_access_log.<DATE>.txt
| Tomcat | [InstallDir]\Server\logs *
| Records all ePO - On-prem server requests received from client systems. This file is not present until after the initial Tomcat service startup.
|
Orion_<serverName>.log
| Primary | [InstallDir]\Server\logs *
| Contains platform details and all extensions loaded by default. This file is not present until after the ePO - On-prem Application Server service is started for the first time.
|
Replication_<serverName>.log
| Server | [InstallDir]\DB\Logs
| The ePO - On-prem server replication log file. This file is generated only when all these criteria are true: There are distributed repositories. A replication task has been configured. A replication task has run.
|
Server_<serverName>.log
| Primary | [InstallDir]\DB\Logs
| Contains details related to these ePO - On-prem server services: This file is not present until after initial service startup.
|
Stderr_<serverName>.log
| Tomcat | [InstallDir]\Server\logs *
| Contains any Standard Error output captured by the Tomcat service. This file is not present until after the initial Tomcat service startup.
|
<AgentGuid>_<Timestamp>_ Server_manifest.xml
| Policy | [InstallDir]\DB\DEBUG
| Contains details about policy updating issues. To enable this file: Browse to this registry key: HKEY_LOCAL_MACHINE\Software\Network Associates\ePolicy Orchestrator\ Create this DWORD with value 1: SaveAgentPolicy Restart the Trellix ePolicy Orchestrator - On-premises Server (Apache) service.
Enable this file for the minimum time to capture the required information, because the resulting files grow rapidly.
|
[a] In cluster environments, the log file is at [InstallDir]\Bin\Server\logs. |