You can specify which hosts in a custom policy should be excluded from the automatic collection of triage data when an alert occurs on a host. Auto triage is enabled by default for all hosts in a custom policy.
To enable automatic triage in a custom policy:
Log in to the Web UI as an administrator.
From the Admin menu, select Policies to access the Policies page.
Click Create Custom Policy to go to the Create Policy page.
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Enter a policy name in the Name field and a policy description in the Description field.
Click the CATEGORIES to access a list of the policy categories.
Select the Resource Use checkbox and click Apply.
In the Resource Use section, toggle the Auto Triage ON/OFF switch to ON.
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Click SAVE.
Toggle the policy Enabled/Disabled switch to Enabled to activate the new policy.
Now you can assign host sets to the custom policy and set the policy priority level. See Assigning Host Sets to Agent Policies and Configuring Policy Priority Using the Web UI for more information.