Software requirements and recommendations

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Make sure that you have the required and recommended software installed on your server system before installing ePO - On-prem.

Software

Requirements and recommendations

Microsoft updates

Recommended — Make sure that your Microsoft Windows and Microsoft applications are running the latest updates.

Important

Turn off Windows updates before you begin installing or upgrading your software.

Microsoft Visual C++ 2010 Redistributable Package (x64 and x86)

ePO 5.10 Service Pack 1 Update 1 and later does not require this library. The installer includes it only for backward compatibility with specific product extensions.

Microsoft Visual C++ 2013 Redistributable Package (x64 and x86)

ePO 5.10 Service Pack 1 Update 6 and later does not require this library. The installer and CU updater include it only for backward compatibility with specific product extensions.

Microsoft Visual C++ 2015 Redistributable Package (x64 and x86)

Required — Installed automatically.

MSXML 3.0 and 6.0

Required — Installed automatically.

Security software

Recommended.

  • Install and update the anti-virus software on the server and scan for viruses prior to any installation.

  • Install and update firewall software on the server.

Supported browser

Recommended — Although it is not a prerequisite for installation, ePO - On-prem requires the use of a supported browser.

Supported SQL Server

Required — A supported version of SQL Server or SQL Server Express is required to install ePO - On-prem.

SQL Server 2012 (or later) Native Client

Required — Installed automatically.

Note

The automatic installation of the Native Client might fail if the SQL Server is installed on the same system as the ePO server. If this occurs, see KB90874 for more details on how to manually install the client.