System requirements and recommendations

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Make sure that your environment conforms to all requirements and recommendations before installing ePO - On-prem software.

Run the Pre-Installation Auditor to make sure that your environment meets the minimum requirements for a successful installation. For information about downloading and using the Pre-Installation Auditor, see the tool's release notes.

Component

Requirements and recommendations

Dedicated server

If managing fewer than 250 systems, ePO - On-prem can be installed on a pre-existing server, such as a file server. If managing more than 250 systems, use a dedicated server for ePO - On-prem.

Domain controllers

(Recommended) The server must have a trust relationship with the Domain Controller on the network. For instructions, see the Microsoft product documentation.

Note

Installing the software on a Domain Controller is supported, but not recommended.

File system

NT file system (NTFS) partition.

Free disk space

20 GB — Minimum.

IP address

Use static IP addresses for ePO - On-prem.

Static IP addresses are recommended for ePO - On-prem and Agent Handlers.

ePO - On-prem supports IPv4 and IPv6 networks.

Memory

8-GB available RAM minimum.

Network Interface Card (NIC)

100 megabit minimum.

Tip

If using a server with more than one IP address, ePO - On-prem uses the first identified IP address. To use more IP addresses for agent-server communication, create Agent Handler groups for each IP address. For more information, see KB56281.

Ports

  • Make sure that the ports you choose are not already in use on the server system.

  • Notify network staff of the ports you intend to use for ePO - On-prem and Trellix Agent communication.

Processor

  • 64-bit Intel compatible

  • (Recommended) 4 cores minimum