Transfer systems between servers

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After you have imported the keys and registered the new server, you can use the old server to initiate the transfer process.

Note

To ensure successful communication during system transfers, both ePO - On-prem servers must use the same Cumulative Update. The Trellix Agent extension version must also be identical on both servers.

For details about product features, usage, and best practices, click ? or Help.

  1. Log on to the old server.

  2. Select MenuSystemsSystem Tree.

  3. Select the systems you want to transfer.

    Note

    Ensure that the selected systems are communicating to the old server, before you transfer them.

  4. Click ActionsAgentTransfer Systems.

  5. Select the new server and click OK to transfer.

    Note

    Two agent-server communication intervals must occur before the system appears in the System Tree of the new server. The length of time required depends on your configuration. The default agent-server communication interval is one hour.